Terms and Conditions
Terms and Conditions
1. Introductory Provisions
1.1 These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) govern the rights and obligations between MOIRA CZ, a.s., with its registered office at Antala Staška 114/20, 143 00 Prague 4, Czech Republic, Company ID No.: 26479761, registered in the Commercial Register maintained by the Municipal Court in Prague, Section B, File No. 7344 (hereinafter referred to as the “Seller”), and the customer – consumer (hereinafter referred to as the “Buyer”) arising from the sale of goods through the online store operated at https://www.moira-tactical.eu (hereinafter referred to as the “E-shop”).
1.2 These Terms and Conditions apply exclusively to purchases made by consumers (B2C). They do not apply to purchases made by entrepreneurs or legal entities acting within the scope of their business activities.
1.3 A Buyer is a consumer, i.e. a natural person who does not act within the scope of their business activity or independent profession when concluding and performing the contract.
1.4 These Terms and Conditions form an integral part of the purchase contract concluded between the Seller and the Buyer.
1.5 These Terms and Conditions are drawn up in the Czech language. The E-shop may also be available in other language versions. In the event of any discrepancy between language versions, the Czech version shall prevail unless mandatory legal regulations provide otherwise.
2. User Account
2.1 The Buyer may purchase goods with or without registering a user account.
2.2 When creating a user account and when placing an order, the Buyer is obliged to provide accurate, complete and up-to-date information. The Buyer is required to update their information without undue delay in the event of any changes.
2.3 Access to the user account is secured by login credentials. The Buyer is obliged to keep these credentials confidential and is responsible for any misuse.
2.4 The Seller reserves the right to cancel the user account, in particular if the Buyer breaches their obligations arising from the purchase contract or these Terms and Conditions.
3. Conclusion of the Purchase Contract
3.1 The presentation of goods in the E-shop is for informational purposes only and does not constitute a binding offer to conclude a contract.
3.2 The purchase contract is concluded at the moment the Seller confirms the Buyer’s order, which is sent to the Buyer by e-mail.
3.3 The order contains in particular information about the ordered goods, the selected method of payment, the selected method of delivery and the total price of the order.
3.4 The Seller reserves the right to request additional confirmation of the order from the Buyer in justified cases (e.g. in the case of high-value orders).
4. Price of Goods and Payment Terms
4.1 The prices of goods are stated inclusive of value added tax (VAT) in accordance with applicable legal regulations.
4.2 Shipping and payment costs may be added to the price of the goods. The Buyer is informed of their amount before completing the order.
4.3 The Buyer may pay the order price using the payment methods available in the E-shop.
5. Delivery of Goods
5.1 The Seller delivers goods to all Member States of the European Union.
5.2 The delivery conditions, available delivery methods and their prices are specified separately in the E-shop.
5.3 The Buyer is obliged to accept the goods upon delivery and to check their condition.
6. Withdrawal from the Contract
6.1 The Buyer has the right to withdraw from the purchase contract without giving any reason within 14 days from the day of receipt of the goods.
6.2 To exercise the right of withdrawal, the Buyer must inform the Seller of their decision to withdraw from the contract by a clear statement (e.g. by e-mail or by post).
6.3 The Buyer is obliged to return the goods without undue delay, no later than 14 days from the withdrawal from the contract.
6.4 The Buyer bears the direct costs of returning the goods.
6.5 The Seller shall refund all payments received from the Buyer no later than 14 days from the withdrawal from the contract, using the same means of payment that were used for the initial transaction, unless expressly agreed otherwise.
7. Rights Arising from Defective Performance
7.1 The Seller is responsible to the Buyer for ensuring that the goods are free from defects upon receipt.
7.2 Rights arising from defective performance are governed by the applicable legal regulations of the European Union and the Czech Republic.
8. Out-of-Court Dispute Resolution
8.1 The Buyer has the right to out-of-court resolution of consumer disputes.
8.2 The competent authority for out-of-court dispute resolution is in particular the Czech Trade Inspection Authority. Disputes may also be resolved online via the ODR platform.
9. Final Provisions
9.1 Legal relations between the Seller and the Buyer are governed by the laws of the Czech Republic, without prejudice to mandatory consumer protection provisions of the country of the Buyer’s habitual residence.
9.2 The Seller reserves the right to amend these Terms and Conditions. The wording effective at the time of placing the order shall be binding for the Buyer.
9.3 These Terms and Conditions become effective on the date of their publication in the E-shop.